24V Individually Addressable LED Strip Wins Client Approval After Testing
We’re delighted to share a positive customer feedback case. The client purchased a sample of our 24V Individually Addressable LED Strip and conducted a strict six-month testing process before finally deciding to place an order. Below is the client’s evaluation of the sample quality and their overall satisfaction with the final purchase.
The client showed great interest in our RGB LED strip light products, particularly focusing on their performance over long-term use. To ensure the product met their high standards, they first ordered samples for testing. Their evaluation covered several key aspects, including brightness, color accuracy, durability, and stability during long-term operation.
Sample Testing
The client carried out a six-month testing period for the samples. The testing conditions included:
Continuous Operation: The strips ran continuously for 24 hours, simulating high-load conditions during actual use.
Thermal Management: Tests were conducted both with and without aluminum heat sinks to evaluate the strips’ thermal stability and heat dissipation performance.
Brightness and Color: The strips were tested under different brightness levels and color modes to ensure uniform color and consistent brightness.
During the testing process, the samples performed excellently, and the client highly praised the product’s durability and stability.
Satisfied with the performance and quality of the samples, the client decided to place an order for our RGB LED strip lights.
Upon receiving the order, our team promptly processed the shipment and ensured that all products were delivered on time according to the client’s requirements.
Customer Feedback
After receiving the shipment, the client expressed great satisfaction with both the final product quality and our service. They specifically highlighted the following points:
Product Quality: The actual performance of the strips fully met or exceeded their expectations. The brightness was uniform, colors were accurate, and no issues occurred during long-term use.
Service Experience: From the sample purchase to the processing of the official order, our customer service team provided professional and efficient support.
After completing the final product inspection, the client gave us a 5-star rating and stated that they will continue to choose our products in the future and recommend them to their business partners and friends.
Client Comment
High-Quality RGB LED Strips
The client was extremely satisfied with the quality of our LED strips. They mentioned that they believe these are among the best-quality addressable LED strips on the market. The strips can achieve very high brightness, with full-intensity performance comparable to high-end LED brands. Each channel is equipped with 16-bit PWM dimming, ensuring very smooth lighting in dark rooms, and also features 4-bit current control to maintain the full 16-bit precision even at lower brightness levels.
Product Performance, Stability, Reliability, and Durability
The client conducted a six-month lifespan test on a sample, which successfully operated 24 hours a day throughout the testing period. During the test, they evaluated the strips both with aluminum heat sinks and without them. In the second photo, the marking “W 15” indicates the white light brightness at 100% current and 100% duty cycle, with foam tape underneath providing effective thermal insulation.
The 24V design allowed us to use thinner power wires, reduce the number of power connection points, and simplify the installation of fuses and power selection, making it more convenient compared to 5V LED strips.
High Praise for the LEDWorker Team
The client highly appreciated Jimmy Yin’s expertise in various types of LED strips. He not only provided significant assistance in problem-solving but also supported them with deliveries and customs procedures on the Alibaba platform. His professional knowledge and help were extremely valuable to the client.